Bd111app's Privacy Policy —
Your Data, Our Responsibility

1Introduction

Bd111app ("we", "us", "our") is a trusted online Sports Betting platform in Bangladesh. We believe you should have full control over your personal data. This Privacy Policy ("Policy") transparently explains what information bd111app collects, how it is used, and how it is kept secure.

By using the bd111app website or mobile app, you are considered to have consented to the use of your information as described in this Privacy Policy. Please read this Policy carefully before using the platform for the first time.

2What Information We Collect

Bd111app collects two types of information — what you provide directly, and what is automatically gathered while you use the platform.

3Data Collection Methods

Bd111app collects information through the following methods:

• Registration form: Information you provide when creating your account.
• KYC Verification Process: When uploading proof of identity and address.
• Transaction Records: Automatically during deposits and withdrawals.
• Cookies & Tracking Technologies: While browsing the website.
• Support contact: When you contact us via live chat or email.
• Third-Party Payment Gateways: Deposit/withdrawal confirmation details.

4How Your Data Is Used

Bd111app uses the information it collects solely for the purposes listed below, and for no other purpose:

• To create and manage your account and verify your identity.
• To securely process deposits and withdrawals.
• Preventing fraud, money laundering, and unauthorized activity.
• Meeting legal obligations and licensing requirements.
• Providing customer support and resolving complaints.
• Sending relevant offers, bonuses, and promotional updates (with your consent).
• To identify and resolve technical issues on the platform.
• Analyzing usage patterns to ensure responsible gaming.

5Data Sharing Policy

Bd111app never sells your personal data. However, there are limited circumstances where sharing may be necessary:

• Payment providers: Only the information required to process transactions is shared with payment gateways such as bKash, Nagad, and Rocket.
• Legal authorities: When disclosure is required under applicable Bangladeshi law or by court order.
• Licensing Authority: As required for audits or periodic reviews by our gaming license regulator.
• Fraud Prevention Agencies: Only to verify suspicious activity, and strictly limited to the necessary information.

6Cookies & Tracking Technologies

Bd111app uses cookies and similar technologies on its website and app. Cookies are small text files stored in your browser that help enhance your experience.

You can disable cookies from your browser settings, though some features of the platform may not function properly if you do.

7Data Retention Period

Bd111app does not retain your data beyond what is necessary. Retention periods are determined by the type of data:

• Account Information: For the duration of the account and 5 years after closure.
• Financial Transaction Records: 7 years (as required by legal obligation).
• KYC Documents: 5–7 years as required by law.
• Support contact: 3 years.
• Usage Logs: 1 year.
• Marketing preferences: Deleted immediately upon opt-out.

8Your Rights

As a member of bd111app, you have the following rights regarding your data:

• Right to Access: You have the right to know what information has been collected about you.
• Right to rectification: You can update any incorrect or outdated information at any time.
• Right to Erasure: Under certain conditions, you can request that your data be deleted.
• Right to Restrict Processing: You can request that we stop using your data for a specific purpose.
• Data portability: You can request a copy of your information in a machine-readable format.
• Right to Opt Out: You can opt out of marketing communications at any time.

9Children's Privacy

Bd111app is strictly for users aged 18 and above. We do not knowingly collect data from anyone under 18. Age verification is mandatory during registration.

If a minor's account is discovered, it will be immediately closed and all associated data deleted. If you are a parent or guardian and believe your child is using bd111app, please notify us right away — we will act promptly.

10Security Measures

To keep your data safe, bd111app uses industry-leading security technologies:

• SSL/TLS 256-bit encryption: All data transmissions are encrypted.
• Two-Factor Authentication (2FA): An extra layer of protection at login.
• Firewall & DDoS protection: To protect our servers against cyber attacks.
• Regular Security Audits: Periodic audits conducted by external experts.
• Encrypted Database: Stored data is kept fully encrypted at all times.
• 24/7 Security Monitoring: Any unusual activity is detected and flagged immediately.

11Policy Updates

This privacy policy may be updated from time to time due to business or legal changes. For significant updates, notice will be sent to your registered email or posted on the platform.

Continued use of bd111app after any changes to this policy will be considered acceptance of the updated terms. We recommend checking this page regularly. The "Last Updated" date at the top of the page always reflects the most recent change.

12Contact

If you have any questions about this Privacy Policy or any requests regarding your data, please get in touch with us:

• 📧 Email: support@bd111app.ws
• 💬 Live Chat: Click the icon at the bottom right corner of the platform
• 📖 Help Center: Visit the Help Center page

Our data protection team typically responds to all privacy-related requests within 7 business days.